Objective:

· To provide technical support and pre-sales support to company clients

 

Competencies:

· Problem solving skills

· Ability to work accurately and efficiently

· Ability to understand client needs

· Relationship building skills

· Must escalate problematic sites

· Ability to work / function under pressure

· High level of responsibility

· Ability to work unsupervised and independently

· Excellent interpersonal skills

· Time management

· Willingness to travel and on call 24/7

 

Competencies:

· Problem solving skills

· Ability to work accurately and efficiently

· Ability to understand client needs

· Relationship building skills

· Must escalate problematic sites

· Ability to work / function under pressure

· High level of responsibility

· Ability to work unsupervised and independently

· Excellent interpersonal skills

· Time management

· Willingness to travel and on call 24/7

 

Qualifications and experience:

· Matric

· At least 5 years or more in Linux or Unix software operating system skills and experience

· Competent in Unix, Linux and as appropriate MVS z/OS or other appropriate computer operating systems, and with one development language

· General knowledge about software, hardware and networks

· Comprehensive knowledge of how products and services can positively impact organisations operations

· Previous experience with similar document management systems would be advantageous

· Competency in Unix / Linux (various flavours) and Microsoft Windows

· MVS, z/OS

· C, Java Development

· .Net knowledge / understanding

· Perl, COBOL

· VB an advantage

· Web services

Experience in one or more of the following (or others, please specify) document composition technologies:

o HP Exstream

o Objectif Lune Planet Press Suite

o Pitney Bowes DOC1 Suite

o ISIS Papyrus

o GMC Software Inspire

o Aia Software ITP

o Formscape

o Oracle Skywire

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