VACANCY: Senior Specialist – Business Analyst (BPM)

  • Location: Isando, Gauteng
  • Salary: R50’000 – R60’000 per month (neg.)

The BPM Senior Specialist will provide leadership to a small team to provide the following core services:

Customer Implementation and Integration. Provide guidance about the capabilities and appropriate implementation of products and solutions.

  • Business Process Management: Improve operational efficiencies and meet specific business objectives using information technology capabilities (in conjunction with the Software Development Team).
  • Cooperate and coordinate with BPM colleagues worldwide to roll-out global projects / solutions.

Duties and Responsibilities:

  • Customer Implementation. Work closely with Sales, Strategic Account Management (SAM) and Operations to on-board new customers. Assist with SOP creation.
  • Customer Integration. Work closely with Software Development and System Integration team to analyse and specify client integration requirements, assist with testing and support. Maintain a thorough understanding of the supply chain processes and related product offerings to support Sales.
  • Work closely with Product Specialists to understand the strengths and weaknesses of current products and solutions. Must have a thorough understanding of operational and financial systems.
  • Liaise with Global BPM team and take responsibility for the roll-out of new solutions / initiatives and change management (including changes to internal SOPs)
  • Identify workflow automation opportunities
  • Business case development and requirements management for software solutions to advance the capabilities and efficiency of Sales, SAM, Ops, Finance and HR.
  • Represent business in an Agile software development team. Create models to communicate business requirements, develop use and test cases, create end-user documentation, perform testing (including UAT), communicate release notes and facilitate change management.

Skills and Experience:

  • Software development background highly desirable – ideally in a bespoke software development environment using Agile development processes.
  • Strong business acumen and pragmatic approach to solve business problems.
  • Keen interest in systems and software solutions.
  • Excellent analytical skills.
  • Good communication skills (written and verbal) – structured.
  • Project management and organisational skills.
  • Self-starter and team player.


  • Bachelor’s degree
  • Minimum 7 years relevant experience – preferably as an IT business analyst or systems analyst
  • Exposure to logistics industry would be advantageous
  • Understanding of software engineering concepts
  • Modelling experience (preferably UML) Advanced Microsoft Office skills

To apply, send cv with skills matrix to with Ref. SpecBPM

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